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Anderstore Ltd

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New Customers: Making the Switch


This page provides some information and tools on making the move to us.

Use of Template Letter of Cancellation

The letter below should suffice for the vast majority of situations that our prospective customrs are likely to find themselves in.

in order to use this letter, simply highlight the text below, copy it (for example CTRL+C, or menu > Edit > copy) and past it into your application (e.g. MS Word, Outlook, etc.).

Alternatively, you may download the same text in the form of a plain text (*.TXT) file, an MS Word document (*.DOC) , or an Outlook e-mail message (*.XXX) by clicking on these links.

Substitute the relevant details for those applicable, sign the letter and send it to the recipient company. For the avoidance of any doubt, we recommend that such mail is sent either by post and fax, by recorded delivery, or by some other method which provides confirmation of receipt.

Template Letter of Cancellation

Your Name

Your Address

Your Postcode


Today’s Date


Supplier Name

Supplier Address

Supplier Postcode


Their Reference: (Enter a number here if you have it to hand)


Dear Sir / Madam,


I am/we are writing to cancel all service agreements in place in relation to my/our account.


Please remove our details from all of your databases and we would ask you not to contact us again in relation to this matter.


I would like to thank you for your past service.


Yours sincerely,



Mr. / Mrs. Second name


Whilst the above letter should suffice for most situations our prospective customers are likely to find themselves in, we advise you to check the terms of any relevant agreement and take any further action as might be required. Should you wish for any assistance in this matter, please feel fee to contact us.

Please ensure that you have considered carefully and taken any necessary advice before cancelling any agreement or arrangement.

We are members of FIA, the Fire Industry Association (formerly FETA and the BFPSA). Click here to find out more. We've over 70 years experience with parts of our group having been trading since 1947! Click here to find out more. We are BS EN ISO 9001:2015 certified by the UKAS-accredited independent third party, BSI. Click here to find out more. We are registered with BAFE, the British Approvals for Fire Equipment. Click here to find out more. We are members of the IFE, the Institution of Fire Engineers. Click here to find out more. We carry comprehensive Public & Product Liability and/or Professional Indemnity Insurance up to the value of a staggering £5m! Click here to find out more. We are members of IFEDA, the Independent Fire Engineering & Distributors Association. Click here to find out more.