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About us: Our Price Promise



 If you can find comparable products and/or services of the same quality, supplied on the same basis and at a price less than ours, we will credit the difference.


Price Promises - The Position with Us

We take great pride that, in addition to offering the very best levels of quality, we also offer unbeatable value for money. …That’s why we’ve guaranteed it!!

Price Promises - The Position Generally

Unfortunately, not everyone works in this way.

There is no legal requirement to offer either competitive prices, nor to offer any form of price promise. The Sale of Goods Act 1979 (as amended) legislates that agreed prices are binding. The whole raft of contractual law further reinforces this.

In short, it is up to the buyer to ensure value. With most companies in this trade - if you’ve agreed the price, you pay the price - irrespective!

Copies of the legislation may be obtained from the Government’s Official UK legislation site and/or some local libraries. Fact sheets are available from a wide variety of sources including the Office of Fair Trading.

Our Price Promise - Further Information

Click here for notes and conditions relating to this price promise and for details of how to make a claim.




We are members of FIA, the Fire Industry Association (formerly FETA and the BFPSA). Click here to find out more. We've over 70 years experience with parts of our group having been trading since 1947! Click here to find out more. We are BS EN ISO 9001:2008 certified by the UKAS-accredited independent third party, BSI. Click here to find out more. We are registered with BAFE, the British Approvals for Fire Equipment. Click here to find out more. We are members of the IFE, the Institution of Fire Engineers. Click here to find out more. We carry comprehensive Public & Product Liability and/or Professional Indemnity Insurance up to the value of a staggering £5m! Click here to find out more. We are members of IFEDA, the Independent Fire Engineering & Distributors Association. Click here to find out more.