Visit our home page by clicking here. Call us on 0345 3000 440, or simply click here on your smartphone.


All sales and services are subject to our Standard Terms & Conditions of Trading.

Use of this website constitutes acceptance of our Website Terms & Conditions of Use.

If you have any questions or comments about this web site,
please contact us.

Copyright © 1997-2021
Anderstore Ltd

email this   print this
Existing Customers: Had a Recommendation?


The purpose of this document is to explain in broad terms why we have to make the recommendations that we do.

The Standards to Which we Work

As mentioned in the About Us section in greater detail, our BS EN ISO 9001:2015 certification certifies that the service we provide is undertaken to the standards laid down in BS 5306-3 - the main standard applicable to the servicing of portable fire extinguishers. Additionally, it certifies that our recommendations following your site survey are to the standards laid down in BS 5306-8, the code of Practice for the Selection and Positioning of Portable Fire Extinguishers.

Our recommendations are made to ensure your compliance with these standards and other applicable legislation.

Why Follow our Engineers’ Recommendations?

You should ensure that any recommendations made are followed up as this is the surest way of ensuring your compliance with the British Standards and other applicable legislation. This is of considerable importance: It is the surest way for you to help ensure:

  • that you fulfil your obligations (and avoid offences) under fire safety law (e.g. Fire Safety Order), health & safety law (e.g. Health & Safety at Work Act), and/or pressure vessel regulations;
  • that you meet your obligations as an employer;
  • that you satisfy the requirements set down under any insurance policies; and
  • your peace of mind!

More information on this subject can be found in our “The Value of Accreditation & Compliance” guidance sheet. Additionally, the many good economic reasons are discussed in our Guidance Sheet “Effective Fire Fighting: The Economic Argument”.

Additionally, you always have the piece of mind that we offer unbeatable value - all of our prices are covered by our comprehensive Price Promise.

How do you Arrange to Complete the Recommendations?

We’ve tried to make this as simple as possible. Any recommendations can be arranged simply by signing and returning to us the letter we sent. This may even be returned to us by fax to speed the process.

Following receipt of the duly signed and returned letter, our engineer will contact you to arrange the process.

Do You Need to Make Interim Arrangements?

Wherever possible, recommendations should be put into place at the earliest possible point in time, ideally at the very time of our engineers' visits. However, there may be occasions where this is not possible.

In such circumstances, the Responsible Person should review their fire-safety (and other) risk assessments, and take appropriate action (such as considering the use and occupancy of affected part(s) of the premises). There may also be other implications, including in relation to statutory compliance, commission of offences, insurance, warranty, guarantees, etc. Seek appropriate advice if at all unsure.

Further Information

Should the above information not assist you any queries you may have, please feel free to contact us and we’ll do our utmost to assist.


We are members of FIA, the Fire Industry Association (formerly FETA and the BFPSA). Click here to find out more. We've over 70 years experience with parts of our group having been trading since 1947! Click here to find out more. We are BS EN ISO 9001:2015 certified by the UKAS-accredited independent third party, BSI. Click here to find out more. We are registered with BAFE, the British Approvals for Fire Equipment. Click here to find out more. We are members of the IFE, the Institution of Fire Engineers. Click here to find out more. We carry comprehensive Public & Product Liability and/or Professional Indemnity Insurance up to the value of a staggering £5m! Click here to find out more. We are members of IFEDA, the Independent Fire Engineering & Distributors Association. Click here to find out more.